BAD service

I have a data simcard with Telkom mobile. I decided to cancel it due to the fact that it never has signal. First i phoned in to cancel where the consultant advised me its beter to go into a store where i can fill in a form and they can cancel it directly on the system. After that i did go to the clearwate rmall branch to fill in a form to cancel. A week later i just popped in to make sure it has been done. The lady advised me that it hasn't been done. I then emailed Telkom with regards to this after which i was advised a consultant needs to phone me first to process the cancellation and only after that will the days cancellation period count.<br> <br> What de hell. This is ridiculous, how do i pay for something i cant use half the time.<br> <br> I WANT THIS CANCELLED.