1 reviews | Active since Apr 2025
Bad service
They blocked my number without prior notice. Took a contract with them , consultant said debit will be from May, May comes but no debit. I call and they say they having issues and they will debit I should make payment. Debit never happens. I see debit declined on a day I never agreed to, then another debit on usual date. Statement comes in and amount pwmi my n is big, I ask for someone to call me . Nobody does. I get a funny sms with typo at 21:55 saying 8.ta will suspend my service. No prior comms, no sms, no calls, nothing at all but now I’m being put in a corner to pay. I want to make arrangements they can’t and my number is in for collection and I’ve been a client since 2018 without missing a single debit order!!! Now when they don’t debit on time it’s my fault and I can’t receive or make calls. Just brilliant Telkom!! I call the customer service and the manager can’t talk to me now as the young lady is unable to help me and must stick to the script. Bad service Telkom!
