bad service

I visited the telkom store on the 20/02/2016 to add on a Laptop on my package.<br> <br> I Then went back to the store again on the 26/02/2016 to check if my package had arrived then i was told it hasn't and they dont know when they will deliver the stock. i was then sent to another store there by alberton city when i got there i was told they wont be able to help me as already i had enquired and fill in the form with someone else for the work in store. i had to go back to the work in store then back again to the other store only to find out that that my request for the 20/02/2016 was not captured on the system.<br> <br> I spoke to Fortune on the 26/02/2016 who gave me a deal for dell with 500MB for R340, i accepted the deal as they only had that one in store. PLEASE BARE IN MIND THAT THIS WAS SOLD ON THE 26/02/2016 I GOT A BILL ON HE 5TH FOR R724.38 FOR THE DEVICE, I CALLED IN TO THE CALL CENTRE TODAY AND SPOKE TO NOLWAZI WHO I WAS ON HOLD FOR MORE THAN 15MIN HER TRYING TO FIGURE OUT MY BILL.<br> <br> IM NOT HAPPY THAT I WILL BE PAYING A FULL BILL FOR FEBRUARY ONLY HAVNING THE PAKAGE OR 3 DAYS AND THIS WAS NOT AT ALL EXPLAINED TO ME. IF IT WAS I WAS GONA MAKE SURE I TAKE THE PACKAGE AT THE BEGINNING OFMNH