PW
Pieter W

1 reviews | Active since Oct 2011

02 Mar 2016, 16:42

Bad Service

On Saturday 27 February 2016 I went to the store to activate my sim that Telkom sent me. The guy at the counter said that they could not activate it and gave me another sim and tried to activate it. <br> <br> He said that he could not do it and would phone somebody on Monday morning to help him. He also said that he would phone me on Monday 29 February to confirm that it is activated.<br> <br> Today - Wednesday nothing so far. I decided to call the store. The phone just rings and nobody picks up. Telkom want customers, but they chase them away with such *********** people.

0
Replies (1)
Telkom
Telkom's reply02 Mar 2016, 17:07
Official
Hello pwiese,

Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM207794. We apologise for any inconvenience caused. Kind regards

Mwezi

Telkom Social Media Team