bad service

I have app**** for a contract for the home smart premium on the 06.01.2015 which included the explora at the time<br> Since then up to the 05.02.2015 I have been 5 times to Telkom to find out where is the goods just to be informed each time that the order has not been processed<br> On the 16.02.15 I approached Telkom again and this time I received the some of the goods but still the order was not processed<br> I have since been to Telkom 4 times and eventually the order were processed on the 06.03.15 but still some goods are missing<br> I have also paid my first instalment<br> <br> We have also asked for additional goods as part of the original contract but were given separate deals<br> <br> The two Asus phonepad has been locked and we cannot open the phones to use<br> <br> The service was shocking, we had no support and waited hours before given the necessary support<br> Today is the 09.03.15 and we are still waiting for our stock form the original order as well as the second order<br> <br> This matter is now also send to the consumer board<br> Leon vd merwe<br> ***<br> [Email Removed]<br>