1 reviews | Active since Mar 2009
Bad Service
I had a very bad experience with your call centre to activate my Wi Fi. I have logged a complaint on your facebook page as a message (you have blocked posting) and received feedback saying that someone will call me urgently. I am still waiting. The service as a whole has been very bad, starting with the installations. Your call centre agent was rude and told me that Telkom don't have the money to call me back. The team leader laughed at me. This in my world is unacceptable. and now it is not been addressed and nobody seems to feel that this behaviour is unacceptable and there is NO urgency.<br> <br> I know that i will just get a message back saying that someone will look into my complaint - but NOBODY will bother picking up the phone to get this sorted. I have no faith left in Telkom
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM205290
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM205290
Regards
Luleka
Telkom Social Media Team
