JW
JAcques W
1 reviews | Active since Jan 2014
21 Feb 2016, 20:46
Bad service
My adsl line was fine for 2 years on 2Mb. The last 3 months the line keeps dropping to 1.5Mb or to 1mb. The excuse is that I'm the far from exchange but why only now if it was OK for 2 years. Why can't they fix my line.
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Telkom's replyOfficial
22 Feb 2016, 08:15Hello vwykj,
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible. We do apologise for the inconvenience.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible. We do apologise for the inconvenience.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply22 Feb 2016, 08:15
Official
Hello vwykj,
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible. We do apologise for the inconvenience.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible. We do apologise for the inconvenience.
***
Regards
Keagan
Telkom Social Media Team