Bad Service

I logged a ticket with Telkom on the 6 of February for intermittent internet issues where my internet just drops and dies for now reason 5 min later back up again and then a few minutes later the same.. This happens the whole day .. sometime I am lucky and it does not happen for a hour or 2 . . There has been no movement from Telkom side on my ticket and yesterday , I also logged and escalation as the Call centre agent said \ There is nothing I can do as it has been handed to a tech but waiting for the tech to come out \"<br> <br> Can somebody please just help me as it cant take more than a week to fix a issue on my telkom line, that is ridiculous...<br> <br> Details:<br> <br> Ticket - 365CRK060216<br> <br> Escalation # 822847"