BAD SERVICE

Ok my fax line has been down for four weeks now with absolutely no joy from telkom. <br> question 1. are they going to credit me for no service of which i am billed for.<br> question 2. will they give me a date when do they expect my line to be restored.<br> ref no# ***<br> <br> Here is a what is going to happen. telkom is going to give and automated response to this saying my problem is been attended to and nothing will happen<br> <br> Hello Kagiso MOK,<br> <br> Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.<br> <br> Your ***<br> <br> We apologise for any inconvenience caused.<br> <br> Regards,<br> Moenieb.<br> Telkom Social Media Team.<br>