TD
Tina D
1 reviews | Active since Dec 2015
03 Feb 2016, 13:05
BAD SERVICE .
I took out a contract last year august .and ever since then a agent added a vas with out me agreeing on it. I send numerous email and made so many phone calls spoke to management, billing department and asked Telkom mobile to remove the vas permanently they remove for one month and the next its added again im so sick and tired of calling them every month to sort it out.. I asked them to make that contract a fixed line R129 NOTHING ELSE BUT NO1 SEEMS TO UNDERSTAND THAT <br> <br> DISAPPOINTED AT THE BAD SERVICE
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Replies (1)Telkom's replyOfficial
03 Feb 2016, 15:57Hello tinaleeanndavid,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM196280
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM196280
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply03 Feb 2016, 15:57
Official
Hello tinaleeanndavid,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM196280
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM196280
Regards
Luleka
Telkom Social Media Team
Best regards,
