TO
Tj O
1 reviews | Active since Feb 2010
30 Jan 2016, 09:49
Bad Service
My line gone faulty on the 8th of January... Fault was cleared on the 18th WITHOUT being fixed. Resubmit fault on 14th. Phoned in requested update... Posted online... No real result... Had lots of responses from very friendly staff and sms stating fault in hand with technical department but after 21 days starting to believe Telkom must be in trouble if they can't clear faults in 3weeks Maybe it is time to look for another service provider?
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Telkom's replyOfficial
30 Jan 2016, 11:00Hello madimant,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM191699.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM191699.
Kind Regards
Gadija
Telkom Social Media Team
Best regards,
Telkom's reply30 Jan 2016, 11:00
Official
Hello madimant,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM191699.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM191699.
Kind Regards
Gadija
Telkom Social Media Team
Best regards,