DM
Dikeledi M
1 reviews | Active since Mar 2013
20 Jan 2016, 10:32
BAD SERVICE
Hi,<br> <br> I am still being debited by Telkom mobile 3 months after contract ended.<br> *** .<br> I have been calling every other day for the last two months in some cases being told my case has been resolved.<br> Can i please get urgent assistance as i have received a bill of R729 and have been billed previous amounts since the contract ended.<br> <br> <br>
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Telkom's replyOfficial
20 Jan 2016, 12:01Hello Kele263,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Telkom's reply20 Jan 2016, 12:01
Official
Hello Kele263,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team