SS
Shobana S

1 reviews | Active since Dec 2015

19 Jan 2016, 12:08

Bad Service

Good day, I've been trying for a few days now to get through to Telkom to report a fault to no avail. The cable for my phone line was cut due to a truck driving pass and as the line was too low the truck drove through and left it hanging. <br> <br> Finally I get through today and was cut off a few times but managed to speak to a consultant who in turn told me that my line will only be restored 7-14 working days. This is ridiculous as I see technicians sitting in their vans in my area the entire day doing nothing. I want my line fixed as I have a baby at home and need to speak to the nanny daily. Can I have some feedback please.

0
Replies (1)
Telkom
Telkom's reply19 Jan 2016, 12:34
Official
Hello Shobanap,

We apologise for any inconvenience caused. Kindly note that this matter is investigated and feedback will follow.

Your ***

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.