Bad Service

I went to Telkom to apply for a phone Jabu who was su**** to assist me failed terribly to do so. It was my first time dealing with Telkom and I must say that it was not a pleasure. Hes impatient, rude and literally told me he can't help me because the store is closing at 5, but when i checked the time it was still 15:43. The fact that i had to queue for almost an hour for a bank statement. really not happy with the \service "I got from Telkom. With people like Jabu Telkom has gone wrong. We need service that is exelent from our providers"