lR
lerato R
1 reviews | Active since Feb 2011
24 Dec 2015, 06:59
bad service
Yesterday I received my business monthly statement and was surprised to see that i am charged the unneccassary call out free R239.75 . Firstly this has been happening from since I had the adsl line . Where then i call mweb they blame Telkom .Why they don't bill Mweb . Every month or after 2 to 3 the router is not seeking in . The last time I called Mwed the logged the call with Telkom . I am shocked and unhappy
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Telkom's replyOfficial
24 Dec 2015, 07:38Hello maneo,
Thank you for making contact with us.
We are currently processing your query for escalation, feedback will be provided.
Your reference number is SM181125
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
We are currently processing your query for escalation, feedback will be provided.
Your reference number is SM181125
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Telkom's reply24 Dec 2015, 07:38
Official
Hello maneo,
Thank you for making contact with us.
We are currently processing your query for escalation, feedback will be provided.
Your reference number is SM181125
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
We are currently processing your query for escalation, feedback will be provided.
Your reference number is SM181125
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***