Bad Service

Went to Middlands Mall Telkom mobile on the 17th December after the call centre had advised me to go into the store to cancel my mobile data contract. Received bad service from the consultant until store manager intervened and resolved the situation. Then he promised to personally email a cancellation form to me the next dat and took my contact details as well, which i guess was just a way to get rid of me because ever sence then he has not contacted me, i have been contacting him and he always promises to contact me in a minute, in the meantime its the second month since 24 months of my contract ended but my account is still being debited. I would never recommend Telkom to my family, friends and colleagues.