GH
Gareth H
1 reviews | Active since Dec 2013
21 Dec 2015, 08:44
Bad Service
On the 8th of December 2015 a fault with *** was logged with Telkom for a faulty ADSL line. On 14 December 2015 Telkom was contacted again and the call was apparently escalated with a ***. Today, 21 December 2015, we have still not had ANY word on progress. Our ADSL line is a CRITICAL part of our operation and Telkom doesnt seem to take this to heart.
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Telkom's replyOfficial
21 Dec 2015, 08:56Hello Karavaan07,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM180091
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM180091
Regards
Narriman
Telkom Social Media Team
Best regards,
Telkom's reply21 Dec 2015, 08:56
Official
Hello Karavaan07,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM180091
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM180091
Regards
Narriman
Telkom Social Media Team
Best regards,