BAD SERVICE
To whom it may concern...<br> i currently have uncapped wifi as well as a land line with telkom ,for the past 3days i h ave been trying to get a hold of telkom and they just keep transferring me and put me on hold !!! just to log a fault .... i must have called telkom over 29 TIMES !!!! and still the same thing!!!! I evevn spoke to a team leader its a petty i did not catch het name but SHE DID THE DAM SAME THING AND TRANSFERRED ME!!!!! this servise is totally unacceptable as telkom will still bill me where as ntn dam works !!!!
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Replies (1)Telkom's replyOfficial
23 Dec 2015, 18:05Hello AmrithaS1,
Thank you for this matter to our attention,
Please advised that we have sent your query to our Fixed Line Support for further assistance and feedback will be provided.
Your reference number: SM181023
We sincerely apologise for the inconvenience.
Kind regards
Lindani
Telkom Social Media
Thank you for this matter to our attention,
Please advised that we have sent your query to our Fixed Line Support for further assistance and feedback will be provided.
Your reference number: SM181023
We sincerely apologise for the inconvenience.
Kind regards
Lindani
Telkom Social Media
Telkom's reply23 Dec 2015, 18:05
Official
Hello AmrithaS1,
Thank you for this matter to our attention,
Please advised that we have sent your query to our Fixed Line Support for further assistance and feedback will be provided.
Your reference number: SM181023
We sincerely apologise for the inconvenience.
Kind regards
Lindani
Telkom Social Media
Thank you for this matter to our attention,
Please advised that we have sent your query to our Fixed Line Support for further assistance and feedback will be provided.
Your reference number: SM181023
We sincerely apologise for the inconvenience.
Kind regards
Lindani
Telkom Social Media
