Bad service

Telkom increased their prices without informing me as their client. I just saw when the debit order went through and the consultant is saying sorry we can’t assist.

14 June 2024 , i logged a case about the network because I can’t connect on the router but guess what till today no feedback. When i do a follow up . Am being told the case is being assigned or there are working on it. Am tired of telkom and their bad service. I regret having a contract with them.