AW
Adri W

1 reviews | Active since Aug 2013

27 Feb 2015, 15:47

BAD SERVICE

I have problems with my business Telkom line all the time. Telkom will send a technician out then everything will be ok for a while then the same problem will happen after a week or so. Telkom send a Technician out in the week to come \fix"the same problem that I keep having (calls dropping and clients saying they cannot get through). I received a call from a number just now that I did not recognize. It turned out that Telkom changed my phone number without my knowledge. How will our customers get hold of us now?<br> I am very disappointed in your service Telkom."""

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Replies (1)
Telkom
Telkom's reply27 Feb 2015, 19:13
Official
Hello soulserenityspa,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92762.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team