1 reviews | Active since Dec 2013
Bad service
on the 03/11/2015 I send through a cancellation of my 8ta data service with no response , again on the 09/11/2015 I resend this and still no response. On the 01/12/2015 I re-send this cancellation again and still no response. I even went as far as posting a complain on Facebook and got a response to say they are working on this, on the 03/12/2015 I posted a message again to ask what is happening with my cancellation. I still have had no feedback on this.<br> Can someone tell me what the hell is going on as this is unexceptionable and utterly unprofessional, I will never again take out a contract with Telkom or any affiliation to them. <br> <br> I want my cancellation of services to be cancelled and if this doesn't happen ill cancel my debit order then we can take each other to court.
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is SM175634.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is SM175634.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
