ST
Sibonile T

1 reviews | Active since Feb 2013

18 Nov 2015, 11:52

Bad service

Visited Hatfield branch to port my MTN number to Telkom.<br> <br> the ladies there have bad attitude and have no idea how to perform a port. They advised it will take 2-3 days. After these days nothing happened. visited there other store in Hatfield, they said they can only do port Monday to Friday! Really?<br> <br> Then went to Centurion mall store, the lady had no freaken idea what to do, she asked for help and was advised 24hrs port will be done. its 48hours nothing.<br> <br> Telkom please train your guys, they all dont know how to perform a port. <br> <br> please can someone competent contact me to assist me with the port.<br> <br> Im porting because the phone is barred, only Telkom network is detected by phone.<br> <br> according to telecommunication regulations mobile providers are not allowed to be barring phones.<br> <br> I want all this to be resolved ASAP. <br> <br>

0
Replies (1)
Telkom
Telkom's reply18 Nov 2015, 13:03
Official
Hello missthwala,

We have tried calling you on the provided mobile but the phone rang to voicemail.

Kindly note that we have sent you an email and await your response so that we can assist you further.

Your social media reference number is SM169005.

Regards,
Joshua
Telkom Social Media Team