BAD SERVICE

On the 7th October I logged a fault call to Telkom. To date I still don't have feedback or service at home. I received a call to say that Telkom wont replace the cables and that a consultant will contact me to explain the wcdma service and that the units would be installed at my home. To date nothing all I get from telkom is my reference numbers being closed as resorted and the runaround, lies and empty promises. <br> <br> Hello JUDITHLYNN,<br> <br> Thank you for making contact with us.<br> <br> Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.<br> <br> Your reference number is SM162218<br> <br> We apologize for any inconvenience caused.<br> <br> Regards,<br> Lindani<br> Telkom Social Media Team <br> [Email Removed]<br> <br> UPDATED RESPONSE Telkom Time and Date 14:21:50 | Thu 5 Nov 15 <br> Hello JUDITHLYNN,<br> <br> Thanking you for taking my call. <br> Unfortunately the service wont be replaced because of repetitive theft of the aerial cables.<br> <br> A fulfilment consultant will be in contact with regard to the wcdma service.<br> <br> Regards<br> Noleen<br> Telkom Social Media Team <br>