Bad Service

Hi<br> <br> I've raised countless of issues regarding my line for the past two month that is why I told myself I'm not going to pay for Bad service. Now I just recieved a Bill that says a Telkom Technician came over for nothing and I've been charged for it. Whose problem is it when a Technician who doesn't know nothing is it? The technician couldn't resolve my line issue now I'm charged for that .Again I'm expecting my Bill to be reduced to a bill of a two meg line since well I'm told the 4 meg which I've been using for the past two years I can't use<br> <br> the ref number is Your TelkomZA Case: SM151666 of the previous case a month ago