BAD SERVICE

RECENTLY UPGRADED MY ADSL LINE FROM 2 MEGS TO 4 MEGS ON THE 1ST OF OCTOBER ,NOW THE PROBLEM IS FROM THE 6TH OF OCTOBER BOTH LINES STOPPED WORKING AND I REPORTED IT THEY SEND A TECHNICIAN ON THE 15TH OF OCTOBER AND HE FIXED THE LINES .ON THE 18TH OF OCTOBER BOTH LINES WERE DOWN AGAIN AND THE TECHNICIAN CAME ON THE 24 TH OF OCTOBER ONE WEEK LATER,HE FIXED THE LINE AND ADSL BUT SOON DISCOVERED THERE WAS A PROBLEM WITH THE CABLE ,SO HE SAID THE WOULD SEND IN CABLE TECHNICIAN AND HE CAME 2 DAYS LATER,NOW MY PROBLEM IS 1-THE ADSL SPEED IS SO SLOW BUT I RECENTLY UPGRADED {DOWNLOAD SPEED IS 0.45 AND UPLOAD IS 0.34 FOR A 4MEGA LINE<br> 2-THREE QUARTERS OF THE MONTH I DID NOT HAVE TELKOM SERVICE AND ITS MONTH END NOW THEY WANT THEIR BILLS PAID IN FULL.<br> I RECENTLY PAID R750 (for service i was not getting)<br> <br> I REALLY FEEL LIKE I AM BEING ****** ,TODAY SUNDAY 01/11/15 A TECHNICIAN CALLED AND SAID HE WAS COMING TO MY HOUSE @ 9 AM TO CHECK THE LINES 12:16 HE HASN'T SHOWED UP. LANDLINE IS NOT WORKING AND ADSL REALLY SLOW. <br> SO MY QUESTION IS HOW LONG REALLY DOES IT TAKE FOR TELKOM TO SORT OUT PEOPLES ISSUES COZ MINE HAS BEEN GOING ON FOR 3 WEEKS NOW,I AM REALLY FRUSTRATED BY THEIR SERVICE.I