BAD SERVICE

I logged a fault call on the 7th October 2015.The call was closed on Telkoms side without the problem being resolved. Another call was logged on the 19th. Todate I still dont telephone service at home. Nobody can give me an answer when the problem will be resolved. The matter has been escalated by the call centre agent but to noavail. The service from Telkom to their customers is extremely poor and that payment on accounts is still expected from the customer.