mP
megan P
1 reviews | Active since Feb 2015
23 Feb 2015, 11:41
Bad Service
We had our telephone cables ****** about - a month ago i have been calling telkom's various offices from Cape Town to Pretoria. Including hassling a technician i found in one of the streets in our area. this is pathetic service that i have to constant call to find out what the issue is, when telkom just sends out sms's saying the line will be repaired and two weeks later still nothing. <br> <br> how much more lengths does one as a customer have to go through to get a faulty line replaced for more than a month.<br> <br> this is ridiculous..
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Replies (1)Telkom's replyOfficial
23 Feb 2015, 14:01Hello MegsbP,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM91341.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM91341.
Regards,
William Letwaba
Social Media Team
Best regards,
Telkom's reply23 Feb 2015, 14:01
Official
Hello MegsbP,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM91341.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM91341.
Regards,
William Letwaba
Social Media Team
Best regards,
