AG
Annastacia G

1 reviews | Active since Mar 2013

20 Oct 2015, 13:02

BAD SERVICE

Telkom Service is just getting worse and worse every day.. <br> <br> I app**** for an ADSL Line July 2015, after hustling and fighting with Telkom ADSL Line was finally installed at my place mid September 2015.. <br> First week of October I received a statement from Telkom billing me a full amount for September 2015, i raised this with Telkom on Facebook and was promised that someone will look into it.. still no response and just called Telkom to inquire and was advised that my bill is now 1000+.<br> what worries me is that , i currently don`t have internet or Telkom line , due to Telkom issues and i know i will wait years for this to be fixed, while i get charged for service that i don't have.. <br> Please HELP!<br>

0
Replies (1)
Telkom
Telkom's reply20 Oct 2015, 13:41
Official
Hello Annasta445,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM158967.

We apologise for any inconvenience caused.

Kind Regards,
Zulfah
Telkom Social Media Team