Bad service!!

Telkom is the worst to deal with, I have been struggling since April to change my banking details and been paying the amounts they say I owe when I log onto their web page, just to see this month they have now cut me off as I owe them money. I have paid the amount due to them and now they are still trying to do a debit order of the account which they just cannot manage to change as the payment I made will take 7 - 14 days to reflect. I do not receive any invoices on email or mms or WhatsApp as they always like to ask when you phone them, and no one can assist.

They have the worst customer service and like putting the phone down in your ear because you get annoyed with them.