Bad service

i went into The Glen to the telkom store and book for telkom to come and install a internet line at my cottage. I was told and got the sms with ref number to say they would come on the 1st of October which they did not pitch for the appointment as expected as i was calling the 10210 number the whole week to find out if telkom would come but no one answers the phone at telkom and the whole story of high call volume at all times of the day is *******. i then went back into the store at the glen and was advised to call the tech manager about the issue.<br> <br> I called Harry the tech manager and explained the story to him, and i was not going to wait another month as i had already waited a full month for telkom to install a line to their pole which is located right behind my cottage. not even 10 meters. he then said telkom would come sat the 10th of October.<br> <br> Once again i waited the whole day for telkom and yet again, they did not pitch. i called Harry just after 1pm asking what's going on, and got told that now somehow my order was in the wrong department and he is going to ask to get it sent to him so he can send a technician.This service is just pityful that no one knows what is going on.