Bad service

On 12 June 2019 my landline were switched off in error I immediately called to have it reinstated. In the meantime I was billed for Broadband and capped internet that I couldn't use...I then phoned them to cancel the internet package but nothing happened...I made 10 to 12 follow up calls for the reinstatement of the landline but nothing happened. On 30 July 2019 I went to the Telkom office at Wonder park to cancel all services on our number ***. Received sms's for all services to be cancelled. Send emails to fulfilment but no reply for confirmation of cancellation. Yesterday I received yet another account that escalated because I didnot pay for no/cancelled services the previous month and they still bill me with all service except the landline....this is ridiculous what more do I have to do...I have to pay all my calls and trips to Telkom and they just not cone to light...