BAD SERVICE

I've had enough of Telkom! it's been 5 months calling telkom to ask them to investigate what has been using my data. one consultant just told me to buy more data. this is my 3rd post on this site over the same issue. the last post all it got was the response below. when i call the call centre all i get is 'your issue has been escalated.<br> <br> Hello <br> <br> Thank you for making contact with us.<br> <br> Please be assured that this matter has been escalated to the relevant department and feedback will follow.<br> Your reference number is SM147087.<br> <br> We apologise for any inconvenience caused.<br> <br> Kind regards<br> Igsaan<br> Telkom Social Media Team