Bad Service

I am disgusted with the service provided by the call centre in regards to rectifying my bill. I normally receive a 25 % discount on my internet facility with Telkom and I called into the call centre where they advised that the have logged this for me. I then called in to check if this was sorted out and they advised that this will reflect on my next bill.<br> <br> I received this months statement yesterday with the issue not being resolved and now my bill is incorrect for 2 months. I then decided to call in and they advised that I need to speak to the sales department and they transferred me to them. I then held on the line for 30 minutes and no answer which I then gave up.<br> <br> I don't think Telkom is working for me and I have all my cell phone contracts with them as well. Not sure if I will be continuing with my relationship with Telkom unfortunately.