Bad Service

I'm opening a new business, and I order a ADSL line and a phone line cause I need these things to operate my business. A few days before I'm now to open I finally call and get through to Telkom to find out what the hell is happening, why have I not received a call or why the line is not in. Only for them to tell me that my request is now being investigated cause they don't have enough ports at the centre, how can you not have enough ports and lines at a shopping centre!!!!! And this they only tell me now after 30 min of me being on the phone.<br> Telkom is going to loose me as a customer at home and now at business, cause I don't feel like a customer and that they put my needs on a higher scale, but I feel like a have to assist cause you app**** not cause they want new business.