Bad service

I opened a contract with Telkom at the mall of Africa and assisted by Karabo email: **********

I request Karabo to do porting of my old number to Telkom and Karabo said their are closing and i only get help Monday and i have to send email to remind him to assist with porting.

I tried sending emails and no respond from Karabo and i tried to call the Telkom call center no help as there is no one who can help with porting.

I feel i have been treated badly.