BAD SERVICE!

We took out a Fibre contract with Vumatel through Telkom in the beginning of March. Vumatel came to install the box and line in the beginning of April. It's now May 10th and we are still waiting to be connected by Telkom. We call Telkom for assistance but we have to hold on the line forever. When someone eventually answers we don't get the help that we need. We got the router today but we have to activate it ourselves. We tried the whole afternoon and couldn't come right. We are still waiting!