Bad Service

Telkom after sales service is just plain bad. From store level ( specifically Musgrave Centre) to Call Centre. They staff just have attitude problems. EXISTING CUSTOMERS & people looking at Telkom deals please don't<br> get carried away by the pretty colour marketing campaigns & offers. I have contracts with Vodacom and you will feel the difference where you are treated like a customer. As for Josephine : the chat felt very abrupt, as I asked what upgrade offers where available before I cancel my contract BUT she was more interested in getting my email add. , to send me the cancellation form. And after asking: don't you want me as a client - she just apologised for bad service & asked if I had any other queries. TELKOM \wake-up"- unhappy clients will soon have a \""mushroom effect\"" and soon you will loose your reputation ( not to say that it was good).<br> <br> I know what happens after this ... some automated email will send a reply to say my query has been forwarded to \""so and so\"". And another UNHAPPY customer is kicked out the door . <br> <br> This is more for the consumers out there .. BEWARE . once again don't be blinded from by smart adverts & catchy copylines & freebie deals . Thanks HP"""