BAD service

Hi,<br> <br> My name is Ashley. I've been with Telkom for almost 3 years now. I have a Uncapped 3 meg line at home, number ***. The past month I've noticed the line has been very slow when surfing the Internet as well as downloading. I called the support center a week ago to report this and I was told to reboot the router and the lady said they just cleared my line. So they will log a call for me and all shall be resolved. Till today my issue is still existing I'm paying each and every month for a slow line with I should be paying R100 instead of R700. <br> <br> I think its about time now I move