Bad Service

Still waiting for my Telkom Mobile Data sim to be active, told me that I should give 48 hours for it to be active and I gave it 3 days and after I phoned them today they said that the activation failed and they will try again and I must phone back in 1 hour if its still not active, I phoned back and now no one can help me because they only work until 17H00 and now I cant do my work because of them. Thank you but no thank you, bad very bad service. This is not acceptable.