Bad service

TELKOM : A VERY UPSET CLIENT I called in a few weeks ago to the sales call Centre and spoke to a few agents however some of the stood out from the rest (very rude and aggressive) I AM CURRENTLY A TELKOM CLIENT HOWEVER I WANTED ANOTHER CONTRACT … I called in asking for the cyber Monday deals spoke to the first agent who told me to me to log on and send a request which we did they called us back saying they is no deals. However when I called the call center for the second time spoke to another agent who was very rude and his team manager … who told me straight they have nothing to do with the out bound call center they don’t know who they are and where they based. I found that very funny as Telkom should have all they ducks in row …however the team leader and I got into it she spoke to me like I’m a child which I even told her …and one of the agents in the back round was making comments I hope she gets declined which I don’t think I knew I could hear , however I asked the team leader about that comment and she said that has nothing to do with you , I than asked for her to give me the person’s name who made that comment she refused to do that so clearly that was meant for me… all the calls are recorded Telkom is more than willing to go back and listen …I then ask for the team manager to get someone from the outbound company to help us and call me … the took them a few minutes however they manage to …we both were approved …however I still never took this to social media I just looked over it …this week I called to track the order still got told to dail the 081180 and 10213 number its like these agents tell you call them and those ones say call this one so back and forth all the time …we were still patient and didn’t say much we then got a sms to track the order which I tried and the delivery company says they didn’t receive anything yet and I must call Telkom which I did spoke to the agent there and he took our id numbers and gave us another tracking number and said we using the wrong number however that when I called back another agent said the number I used and gave her is correct …so clearly confusion again from the agents…but the cherry on the cake was today my husband called the delivery Company to track his order and the person that Telkom’s face to the clients swears him on they recorded line the calls cuts and the agent calls him back to swear him again …I would like to cancel my contract with Telkom and all the money they debited from my account I cant deal with a company with bad service all round . my cell number is **********