Bad service

Good day,<br> <br> I work from home and therefore I need a stable internet connection which we haven't had for 2 weeks now. Our service provider Afrihost, is brilliant, but we are getting very bad service from Telkom as they are not responding at all and this is very frustrating. There's noise on our line which Telkom needs to fix, but they have not even contacted us.<br> <br> Regards<br> Tinus