Bad Service

I logged a dispute on my account almost 6 months ago. Ref ********** 9 I’ve spoken to supervisors Zaida, Moses etc Till this day that dispute is still open and unassigned.

I refuse to pay to my line if Telkom does not resolve this 6 month billing query.

My line is now cut and Telkom expects a monthly fee yet they can resolve my over billed account.

I’m contacting the ombudsman.

I’m forced to give a star for service. If I had choice I would give not 1 star for service. Because there is no service at Telkom.