Bad service

Thinking im the only one! Waiting four months for a manager to contact me. Theres no direct line for accounts department. Your call centre agents need a reading class to check what they doing. As they have no clue. Theres always different answers to days and different amounts that i owe. Its pathetic; as a client you're trying to be nice nooooo you get an attitude and no assistance or help as 99% of the agents are lazy and dont know what they doing. I'm frustrated as im running a company. My internet was suspose to be put on yesterday and its still not on. Your accounts department system is useless how can it take almost two months to allocate a payment. How do you run a business telkom; theres way to much to type. I want the CEO to contact me today; dont care if hes in the Caribbean he will phone me today. Or im going to ICASA.