MH
Makhotso H
1 reviews | Active since Sept 2015
22 Sept 2015, 15:32
BAD SERVICE!!!
After having taken an entire month to come and install a line for us, we are now struggling activating the router.<br> Firstly it takes approx. 30min to hold on the line prior speaking to someone who can assist you, then they send you from department to department with no solution. I have called FIVE times today with no assistance. This is disgusting service. For one of the country's largest service providers your service is disgustingly poor. I am appalled. NO ONE should have to go through such
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Telkom's replyOfficial
22 Sept 2015, 15:54Hello Nipsie,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM148211
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM148211
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply22 Sept 2015, 15:54
Official
Hello Nipsie,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM148211
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM148211
Regards
Luleka
Telkom Social Media Team
Best regards,