Bad Service

I'm very unhappy about subscription for a new contract with Telkom Centurion Mall Branch We went in to take out a contract for the Samsung Z Flip and the phone was available when we did the subscription, Musa the sales person had a phone in his hand and then after documents and contract was signed and done after 2 hours he the informed us that Telkom needs to verify my dad's work and we will get the phone in 3 days We then get contacted to go in after a week passed, he then said to my dad he doesn't have stock anymore and we can have the new Samsung S22 that will launch in 3 days. But we also had to apply again for this phone contract 3 days passed and we sitting with no phone I think this is absolutely bad service and not what we app**** for