BAD SERVICE

Hi Telkom

I am really ****ed and not happy with the way you treat your customers(Poor service).

2 Months back i logged a request to cancel my contract due to your high penalty fee, Some of the things you included in my package I never got to use them things like wi-fi access that I struggled to utilize for the past 2 years,how can you charge someone R202 for such bull?

In August i logged a call was given a case number and I was told that someone will attend to my query,then again last month(September) i logged another call and was given a different case number i don't understand why and still my query was not resolved up to today. what they did was to deduct R683.81(last month)for a contract that was for R99 that i do not understand where it comes from. My contract is still not cancelled.

Can you do what was supposed to be done in August and cancel my contract?you won't get a cent from me due to your negligence to do your work properly and in time. Otherwise if you keep on doing such nonsense you will lose customers as you already did with ME. I'm so very much disappointed.