bad service

Hi <br> I have a Telkom adsl Line and for the past 3 days the is a problem with the line. I called Telkom and they informed me there is a problem with the exchange.<br> How is it that i am the only person in my are that having this problem? Asked the Call center to get management to call me .. still waiting <br> The is very bad service as i use the net for work. But when the payment is a bit late they quick to send message and call in ..... for these 3 days am i expected to pay for no service <br> This is one of the reason i moved to mweb due to when i has a problem on the line Telkom will only call me after a week <br> <br> I am very unhappy with the service with telkom