MP
Matshidiso P
1 reviews | Active since Sept 2017
21 Sept 2018, 12:25
Bad service
bad, bad, bad service. I took a contract phone on the 7th of July 2018, Telkom was supposed to start to deduct on the 25th August but did not. They tried to deduct on the 5th,15th and 20th, that is madness of bank charges for me. they now threatening me to send my name for debt collector and discontinue services. im frustrated so much because now a have to pay R1464.83 that I don't have, please intervene.
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Telkom's replyOfficial
08 Oct 2018, 09:35Hi PotseM
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media
Best regards,
Telkom's reply08 Oct 2018, 09:35
Official
Hi PotseM
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media
Best regards,