Bad service

I’ve had the worst experience with Telkom and I store Centurion. After more than 8weeks of my contact application at I store with Telkom I’ve been informed that my contract application has been cancelled due to renovations at the I store (which they were well informed in due time about) . For 8weeks my application was “stuck “ at Telkom with their credit vetting department until my matter was escalated then resolved. The best I store could do was apologize for any “inconvenience caused” . Very *********** of two big companies that we trust so much. This is very disappointing.