KS
Kagiso S
1 reviews | Active since Dec 2014
05 Sept 2018, 09:42
Bad service
I have been with the company for years and after so many years with no Hustle I get billed on the incorrect date when my pay day is th 25th. I then pay my. Debit order but was told debit order bounced. Now I need to pay for a rejection fee which I don't understand why because I got paid on the 25 not 24. I was considering upgrading but after this I'm moving my money elsewhere.
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Replies (2)
Telkom's replyOfficial
06 Sept 2018, 07:11Good day Pumpkinkt
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Telkom's reply06 Sept 2018, 07:11
Official
Good day Pumpkinkt
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
KS
Kagiso S's updateReviewer Update
10 Sept 2018, 19:36Still no resolution. Definitely disgusted with the service and will not recommend it to anyone.
KS
Kagiso S's update10 Sept 2018, 19:36
Reviewer Update
Still no resolution. Definitely disgusted with the service and will not recommend it to anyone.